Legal

Refund & Cancellation Policy

Last updated: July 2026 · Applies to RB Trading Pro Journal subscriptions

Quick Summary

Cancel anytime, with no lock-in contracts or cancellation fees
30-day money-back guarantee: full refund within 30 days of your first payment, no questions asked
Free plan to start with no card, a 7-day Pro trial, and a 30-day money-back guarantee on Pro
No refunds for renewal charges after the 30-day window has passed
Your trade data stays saved on your device even if you cancel

1. How the Guarantee Works

RB Trading Pro Journal has a free plan you can start with no card required. When you upgrade to Pro ($29.99/month) you can begin a 7-day free trial, and every paid subscription is also covered by a 30-day money-back guarantee: full access from the first minute, and a full refund within 30 days of your first payment if it is not for you.

This means no risk to try it properly. You have a full month to put it to work, with your money back if it does not sharpen your trading.

2. Subscription & Billing

RB Trading Pro Journal is offered as a monthly recurring subscription at $29.99 per month. Billing is handled securely by Stripe. Your subscription renews automatically each month on the date you first subscribed.

You will receive a payment receipt from Stripe after each successful charge. You can view your billing history and manage your payment method at any time through the customer portal.

3. Cancellation

You may cancel your subscription at any time with no cancellation fees. To cancel:

When you cancel, your subscription remains active until the end of the current billing period. After that, your account will revert to a free/expired state and you will no longer be charged.

Your trade data and journal history remain saved on your device and are not deleted when you cancel. You can export your data at any time using the Export CSV feature inside the app.

4. Refund Policy

We offer a full refund within 30 days of your first payment if RB Trading Pro Journal is not for you, with no forms and no questions asked. Use it as much as you like during that window; there is no trade limit.

After the 30-day window, we do not offer refunds for partial billing periods or past renewal charges, which is consistent with standard SaaS subscription policies.

Refunds are not available for:

How to request a refund within the 30-day window:

We aim to process all eligible refunds within 5 business days. When a Whop refund is issued, your membership and journal access are cancelled automatically.

5. Promotional Codes

Promotional codes, when provided, offer a discount or free period as described at the time of use. Promotional offers apply to the specified billing period only and do not affect subsequent renewals, which will be charged at the standard rate unless cancelled.

6. Exceptional Circumstances

We review refund requests outside the standard policy on a case-by-case basis. If you experience a technical issue that prevents you from using the service, please contact us and we will work to resolve it or issue an appropriate credit or refund at our discretion.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

8. Contact

If you have any questions about this policy or would like to request a refund, please contact us:

RB Trading Ltd

The quickest way to reach us depends on how you subscribed:

Card subscribers (Stripe): reply to any email we have sent you and it reaches us directly.

Whop members: message us through your Whop account.

On X: @RB_TradingLtd